Introduction

Bluezone is committed to managing personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (the Privacy Act). This Privacy Policy describes how Bluezone collects, uses, discloses, and protects personal information. This Policy does not apply to personal information that is exempt under the Privacy Act, such as employee records held by Bluezone in relation to current or former employees. Bluezone may update this Privacy Policy periodically to reflect changes in our information handling practices or legal obligations.

Information We Collect

The types of personal information we collect depend on the nature of our engagement with you. Examples of personal information we may collect include:

  • Name, job title, contact details, and residential or business address
  • Date of birth and gender
  • Shareholdings, and investment information
  • Details of superannuation and insurance arrangements
  • Educational qualifications, employment history, salary details, and referee reports
  • Visa or work permit status
  • Internet Protocol (IP) address

In certain circumstances, Bluezone may also need to collect sensitive information to deliver specific services or for recruitment purposes. This may include:

  • Professional memberships
  • Ethnic origin
  • Criminal record
  • Health information

Please note, it is generally not practical to remain anonymous or use a pseudonym when interacting with Bluezone, as we typically require personal information to deliver services that relate directly to or involve you.

How We Collect Personal Information

We generally collect personal information directly from you. This may occur when we:

  • Interact with you in person or over the phone
  • Receive correspondence from you, including emails
  • Ask you to complete a questionnaire, form, or survey
  • Process your subscription to our publications
  • Monitor your use of our website or engagement with our social media channels

In some instances, we may collect your personal information from third parties where it is necessary to do so. This may include:

  • Your employer, if they are our client
  • Your authorised representative
  • Other Bluezone group entities
  • Publicly available records or databases

We may also gather personal information through your use of our websites, including information submitted via contact forms, inquiry mailboxes, or during registration processes.

Providing Information About Others

If you provide us with personal information about another individual, you must ensure that you are authorised to do so. This means you should have their consent or other legal authority to share their information with us.
You should also take reasonable steps to inform them of the contents of this Privacy Policy or any relevant Privacy Collection Statement provided by Bluezone, including how we handle personal information and how they can access it.

Holding Personal Information

Bluezone stores personal information in electronic formats. We implement a range of security measures to protect the personal information we hold, including:

  • Technological safeguards such as access restrictions, firewalls, encryption, passwords, and the use of digital certificates

In addition, we maintain internal policies and procedures that govern document retention and the management of data breach incidents .
In some cases, Bluezone may engage trusted third-party SaaS providers to host electronic data, including data related to the services we deliver.

Purpose for Collecting, Holding, Using and Disclosing Personal Information

Bluezone collects, holds, uses, and discloses personal information for various purposes, including to:

  • Provide, manage, and enhance our professional services
  • Respond to enquiries, requests, or feedback
  • Maintain ongoing contact with clients and other stakeholders, and keep them informed about our services, industry developments, seminars, and events
  • Verify your identity
  • Administer internal processes, including the processing of payment transactions
  • Facilitate recruitment and assess employment applications
  • Support employment-related functions, including the provision of internal services or benefits to personnel, and management of partnership matters
  • Manage actual or potential conflicts of interest, including independence requirements (e.g., auditor independence)
  • Conduct surveys and seek feedback to improve our services
  • Comply with applicable legal and regulatory obligations
  • Support corporate transactions such as acquisitions, mergers, de-mergers, disposals, alliances, joint ventures, or referral arrangements
  • Develop expertise, perform benchmarking, conduct analytics and quality assurance, and support thought leadership and other business improvement initiatives

In the course of delivering our services, if you are a customer, employee, contractor, or service provider to one of our clients, we may disclose your personal information as necessary to fulfil our contractual obligations to that client.

Disclosure to Third Parties

We may disclose personal information to third parties including:

  • Subject matter experts or consultants engaged in connection with an assignment
  • Our accreditation bodies (such as Exemplar Global), third-party contractors, and service providers
  • Our accreditation bodies (such as Exemplar Global), third-party contractors, and service providers
  • Our professional advisers
  • Government or regulatory authorities and agencies, such as the Australian Taxation Office, where required by law or in the context of a client engagement

We do not disclose personal information to third parties for their own direct marketing purposes.
However, we may share non-personal, de-identified, or aggregated information with select third parties for research, analytics, or promotional purposes, excluding direct marketing.

IP Address

An Internet Protocol (IP) address is a numeric identifier assigned to your device each time you access the internet. It enables communication between your device and websites or servers.
Bluezone may record public IP addresses from which visitors appear to originate for purposes such as:

  • IT security monitoring and system diagnostics
  • Website performance and trend analysis (in aggregated form)
  • Improving user experience across our online platforms
  • This data is typically analysed in a non-identifiable, aggregated form unless required otherwise for security or legal purposes.

Cookies

Cookies may be placed on your computer or internet-enabled device when you visit our websites. These small data files enable the site to recognise your device and support various functions, including enhancing your user experience.
Cookies are pieces of information transferred from a website to an individual’s device. They help personalise website content, manage visitor sessions, and collect data on website usage. We use cookies to analyse website traffic and usage trends.
You can adjust your web browser settings to reject cookies or prompt you each time a website attempts to place a cookie. Most browsers accept cookies by default, but you can manage these preferences under your browser’s Tools or Preferences menu. You may also delete cookies from your device at any time.
We use cookies to allow Google to tailor our ads based on your previous visits to this website. To opt out of Google’s use of cookies for advertising, please visit the Google advertising opt-out page
Please be aware that disabling or refusing cookies may restrict your ability to access certain features on our websites.
Cookies do not provide us with your email address or personally identify you. In our analytical reports, cookie data may be combined with other identifiers such as public IP addresses solely to determine the number of unique visitors and geographic trends. This information is not used to identify individual visitors.

Analytics Tools

Bluezone uses analytics tools, including Google Analytics, to better understand how visitors interact with our websites and to improve user experience.
To provide visitors with more control over their data, Google offers the Google Analytics Opt-out Browser Add-on. This add-on communicates with the Google Analytics JavaScript (ga.js) to prevent information about your website visits from being sent to Google Analytics.
Please note that the add-on does not stop information from being sent to the website itself or other web analytics services.
For more details on how Bluezone uses Google Analytics and related data practices, please visit: Google Analytics.

Web Beacons

A web beacon is a small, often invisible, image file embedded in a webpage or email that collects certain information from your device, such as:

  • Your IP address
  • The time content was viewed
  • Browser type
  • Presence of cookies previously set by the same server

Bluezone and its service providers may use web beacons to:

  • Track the effectiveness of third-party websites that assist with recruiting or marketing
  • Collect aggregate visitor statistics
  • Manage cookies

You can disable some web beacons by rejecting their associated cookies via your browser settings. However, even without cookies, web beacons may still record anonymous visits based on your IP address.
In some of our newsletters and communications, we may also use embedded links to monitor recipient actions, such as email open rates and link clicks. This data helps us understand user engagement and improve future communications.

Location Based Tools

Bluezone may collect and use the geographical location of your computer or mobile device. This location data is used to:

  • Provide you with information about services that may be relevant based on your geographic location
  • Enhance and improve our location-based products and services

Social Media Widgets and Applications

Some Bluezone websites and services may include features that enable information sharing through third-party social media applications, such as the Facebook Like button or Twitter widget. These social media applications may collect and use information about your interactions with Bluezone websites. Any personal information you provide through these social media features may be collected and used by the respective social media companies independently of Bluezone. Please note that such interactions are governed by the privacy policies of the relevant social media providers. Bluezone does not control, and is not responsible for, how these companies collect, use, or disclose your information. Additionally, personal information you share through Bluezone’s social media features may be visible to other users of those platforms, and Bluezone may have limited or no control over how that information is further used or shared.

Your Choices

You have several choices when using Bluezone websites. Generally, you are not required to provide personal information simply by visiting our sites. However, if you choose to make an enquiry, subscribe to receive updates about our services, events, or industry news, or apply for a job, you will typically need to provide certain personal information to enable us to process your request.

Gaining Access to Personal Information We Hold

You have the right to request access to the personal information Bluezone holds about you, subject to certain exceptions permitted or required by law.
To make a request, please submit a written application to Bluezone Australia’s Privacy Liaison. Contact details can be found in the “How to Contact Us” section of this Privacy Policy.
Bluezone may charge reasonable fees to cover the costs associated with processing your access request.
Let us know if you want to include information on how long access requests typically take or the process for correcting information.

Keeping Personal Information Current

If you believe that any personal information Bluezone holds about you is inaccurate, outdated, incomplete, irrelevant, or misleading, you may request a correction.
To do so, please contact Bluezone’s Privacy Liaison. We will take reasonable steps to update or correct your information in accordance with the requirements of the Privacy Act 1988 (Cth).
For contact details, please refer to the “Feedback ” section.

Feedback

If you wish to give feedback about Bluezone’s handling of your personal information, please contact Bluezone’s Privacy Liaison using the details provided in the “Contact Us” section.
After your initial contact, you will be asked to provide the details of your complaint in writing using a complaint form that we will provide.
Bluezone aims to respond to completed complaints within 30 days and, where appropriate, will inform you of the general reasons for our decision.
In some cases, Bluezone may decline to investigate a complaint—for example, if the issue does not constitute an interference with your privacy as defined under the law.
If you are not satisfied with the outcome, you may escalate your complaint to the Office of the Australian Information Commissioner.

Contact Us

If you have any questions about this Privacy Policy or wish to:

  • Opt out of receiving marketing materials
  • Access or correct your personal information
  • Make a complaint regarding Bluezone’s handling of your personal information
Please contact Bluezone’s Privacy Liaison using the details below:

Privacy Liaison

Bluezone Infoseq Pty Ltd Email: sushant.chakravarty@bluezoneinfoseq.com