ISO 9001:2015
Qulaity Management System
EXEMPLAR GLOBAL Approved Lead Auditor Training Programmes
ISO 9001:2015 Lead Auditor Training
Course Content & Learning Outcome/ Objective:
- Introduce the purpose and benefits of a Quality Management System, evolution of the ISO 9001 series of standards, the continuing development process of these standards and key ISO 9001 related concepts and terminology.
- The 7 Quality Management Principles, their application and potential benefits.
- Explain the structure, purpose, content and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011 and the difference between auditable standards and guidance documents.
- Explain the structure, purpose, content and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011 and the difference between auditable standards and guidance documents.
- Explain the value of documentation, the documentation flexibility and circumstances of exclusion of the ISO 9001 requirements and the Process-based Quality Management System Model.
- Describe the certification/registration and accreditation processes, types of audits (1st, 2nd and 3rd party) and the differences between legal compliance and conformance with ISO standards.
- How to plan and prepare, conduct, report and follow-up QMS audits based on the "Process Approach" & "PDCA" audit Trail. Discuss various Audits.
- Methodology, Audit Psychology, Questioning Techniques, Roles and Responsibility to collect and analyze evidence, exercise objectivity and make decisions on the significance of findings made in accordance to relevant audit criteria.
- Local requirements, culture, practices or approaches to auditing and the application of ISO 9001, as appropriate for each country in which the course is being presented.
- Outline Exemplar Global Auditor Certification requirements.
ISO 9001:2015 Internal Auditor Training
Course Content & Learning Outcome/ Objective:
- Describe and explain the evolution, purposes 'and benefits of a - Quality Management System and the eight quality management principles.
- Describe the purpose of Quality Management System and explain the principles of Quality Management.
- Accurately interpret the requirements of the ISO 9001 elements, and apply Quality management principles requirements, where applicable and appropriate.
- Understand the process preparing and implementing ISO 9001:2015 based quality system in the organization
- Understand the process of applying for ISO 9001: Certification and the requirements for making the company ready for certification.
- Implementation of ISO based system in an organization
- Certification Process- Stages of certification, Triennial cycle of certification
- Interpreting ISO 9001:2015 Clauses
- Auditing: Types, Phases and Planning
- Selecting Auditors and Registration Schemes
- Explain the purpose, content and interrelationship of the ISO 9000 family of Standards
- Interpret the requirements of ISO 9001 in the context of an audit
- Prepare, carry out, report and follow-up Quality Systems Audits accordance with ISO 19011
- Prepare for and lead their own organization to certification
- Be competent to assess suppliers and subcontractors
ISO 9001:2015 QMS Awareness Session
Course Content & Learning Outcome/ Objective:
- To impart the knowledge necessary for the understanding of the ISO 9001:2015 standard’s requirements
- Concepts & historic evolution of Quality
- Fundamentals of ISO 9001:2015 QMS standard & importance of QMS
- Quality Management Principles
- Benefits of QMS & ISO 9001 Certification
- Meeting Interested party/ customer requirements and enhancing satisfaction
- Quality Policy and management responsibilities
- Risk management processes
- Knowledge Management Process
- Management of Change
- Monitoring and measurement processes
- Continual improvement processes
- Third-party certification process
- Root cause Analysis, Corrective action